Employee Relations Excellence | Ostara HR

Where Employee Relations Challenges Become Growth Opportunities

In today's complex workplace, effective employee relations requires both technical expertise and genuine human understanding. With over two decades of experience in employee relations, I bring a unique blend of technical expertise and human understanding to the most challenging workplace situations.


My Employee Relations Excellence services transform challenging situations into opportunities for positive growth and enhanced workplace culture. I believe that even the most difficult employee relations issues can be handled with both professional rigour AND human empathy. My approach balances legal compliance with relationship preservation, creating solutions that protect your organisation while supporting people through challenging times.

Case Management

Expert handling of complex employee relations cases with a balanced approach that protects your organisation while preserving workplace relationships.

  • Complex case strategy development
  • Investigation planning and execution
  • Meeting preparation and attendance
  • Documentation development and review
  • Resolution pathway design
  • Implementation support and follow-up

ER Risk Framework Creation

Comprehensive frameworks that identify, assess and mitigate employee relations risks before they escalate into complex issues.

  • Risk assessment methodology development
  • Early warning system implementation
  • Escalation protocol creation
  • Documentation templates and guidance
  • Manager toolkit development
  • Ongoing monitoring approaches

Tribunal Support

Expert guidance and practical support throughout the employment tribunal process, from claim receipt to hearing preparation.

  • Case strength assessment
  • Response preparation guidance
  • Documentation organisation and review
  • Witness statement development
  • Hearing preparation support
  • Settlement negotiation guidance

Manager ER Capability Building

Develop confident, capable managers who can handle everyday employee relations challenges effectively and appropriately.

  • ER skills assessment and development
  • Difficult conversation workshops
  • Case handling best practices
  • Documentation guidance
  • Coaching for complex situations
  • Practical scenario-based training

Workplace Mediation

Professional mediation services that transform workplace conflicts into opportunities for improved understanding and stronger working relationships.

  • Conflict assessment and strategy
  • Structured mediation sessions
  • Resolution agreement facilitation
  • Team dynamic interventions
  • Follow-up support
  • Preventative approach development

Policy Development

Human-centred ER policies and procedures that balance legal compliance with practical usability for managers and employees alike.

  • Policy and procedure creation
  • Plain language documentation
  • Visual process flow development
  • Manager guidance materials
  • Implementation planning
  • Training and communication support

My Approach to Employee Relations

1

Balanced Perspective

I bring both organisational and employee perspectives to complex situations, finding solutions that protect the business while respecting individual needs.

2

Prevention Focus

Beyond resolving current issues, I help you implement frameworks that identify and address potential problems before they escalate.

3

Practical Magic

I transform theoretical ER knowledge into practical solutions that work in real workplace situations, bringing clarity to complexity.

Ready to Transform Your Employee Relations Approach?

Let's reimagine your approach to workplace challenges, transforming them from sources of anxiety to opportunities for positive change. From sensitive case management to building manager confidence in difficult conversations, I'll bring that touch of magic that turns complex employee relations into constructive organisational growth.